WIFI Terms & Condition: Click Networks (Pty) Ltd
1. Introduction
Click Networks (Pty) ltd provides a guest Wi-Fi platform ClickSPOT to Venues that wish to provide Wi-Fi Hotspot services to you, their client, potential client, or visitor.
In most cases, the venue provides the network and internet resources, using ClickSPOT as a platform to ensure fair and reliable access to the service.
Internet access, the “Service”, is provided to you on conditions that you accept without modification these terms and conditions of use, as well as any terms that may be appended (appendix A) by Vibrant Property Group. Use of the service will form a binding agreement between you, Click Networks and Vibrant Property Group.
2. Service levels and Support
a. We will make every reasonable effort to ensure the network is always available. We are unfortunately not able to make any guarantees due to our reliance on other third-party vendors and internet service providers.
b. You agree that neither Click Networks or Vibrant Property Group can be held in any way liable for any loss, direct, consequential, incidental, or indirect loss because of any service interruption, degradation, or downtime.
3. Online data sales.
a. In some scenarios ClickSPOT is used to sell data by Internet Service Providers or the hospitality industry. For this purpose, we make use of cash vouchers, or online payment via Payfast.
b. We do not have, use, or store any of your bank or card information as payments are processed by a secure card payment provider.
c. Should you have any problem where a your payment has been completed, but your service is not activated, please let us know: support@clicknetworks.co.za or 010 312 5053
4. Security.
a. We cannot accept any liability or responsibility for the security of your network device (computer, laptop, phone, or any other network device) when making use of the service. We facilitate an open internet service with no content or other filtering. You are responsible for your own antivirus and other security. Please monitor children’s internet usage.
b. If content, antivirus, antispyware, antimalware, or any other type of internet security is provided by Vibrant Property Group, neither Click Networks nor Vibrant Property Group will accept any liability for the performance or effectiveness of such a service.
c. We reserve the right to remove anyone’s access to our network if we come to know of any illegal activity as stipulated in any law governing the use of the Internet or network services.
d. We do not actively monitor any internet usage except for data usage statistics, but we will comply with any legal request to investigate abuse or illegal activity.
e. It remains your responsibility to ensure that you have adequate security measures in place that are suited to your situation and intended use of the service.
f. The following uses are prohibited on this service:
i. Transmitting any material that intentionally or unintentionally violates any national or international laws.
ii. Using the service to harm or attempt to harm other parties.
iii. Using the service to engage in fraudulent commerce or any types of scams.
iv. Intercepting/manipulating or attempting to intercept/manipulate the network/internet traffic of others using the service.
v. Sending of unsolicited email or spam.
vi. Distribution or downloading of any material that is subject to copywrite, for example, downloading music or video content, where you have not paid for the use and or do not have the rights to use the materials.
vii. In any way try to bypass or circumvent the services authentication process, or in any way try to gain access to Click Networks’ or Vibrant Property Group’s Network resources/assets.
5. Your information (How we may use your information)
a. Your registration information (Name, email, Mobile number etc) may be used for marketing and promotional activities by Vibrant Property Group and or Vibrant MTB where you make use of the service.
b. Any marketing messages you receive from Vibrant Property Group or Vibrant MTB must include the option for you to opt-out of future marketing messages.
c. This will not constitute opting out of all marketing or service-related massages from Vibrant Property Group or Vibrant MTB, where you may have opted into other services, newsletters, product notifications/updates via other platforms or apps.
d. Your registration info will not be shared with any third parties in any way that could expose your identity, contact information or location.
e. We, Click Networks, may make use of statistical information, but not identifiable, specific customer information, except for the purposes of troubleshooting and facilitating the use of the service.
f. We make use of a browser cookie and or your devices MAC address purely to ensure we can remember your device and for the purposes of making the ClickSPOT platform easy to use across multiple logins and locations.
g. None of these terms may in any way infringe on your rights as set out in the Protection of personal Information act (POPIA) or the Promotion of access to Information Act (PAIA). To make any request regarding the data we use or store about you, please send an email to support@clicknetworks.co.za or if provided, see the terms of Vibrant Property Group and or PAIA Manual linked in appendix A.